terms and conditions

RETURNS

Please choose carefully.

Returns and exchanges are not provided at all, even for a change of mind or if you make the wrong decision.

This is due to the nature of our goods.

We put a lot of care into each order, however, once your package leaves our studio, it’s in the hands of Australia Post.

Always ensure your postal address is correct as we are unable to give refunds for incorrect delivery information.

Our handcrafted balms are 100% natural, therefore they can melt if left in intense heat, or become rock hard if left in very cold conditions.

We can not refund for this reason.

ALL BALMS HAVE ONE YEAR EXPIRY.

Thank you for understanding and agreeing to our terms.

Live your best life, by the sea.

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